Privacy Policy
We protect your personal data and take care of its security. Their proper processing in accordance with valid and effective legislation is a basic standard for our company Venalicium Group s.r.o. In this document you will find detailed information about what personal data we process, for what purposes, as well as other important information related to your rights in the area of data protection.
We would like to assure you that we strictly adhere to the rules in relation to the processing of your personal data, within the framework of which we assess the access of our employees to your personal data on a case-by-case basis. Each of our departments only has access to personal data that is necessary for the performance of their work tasks.
We do not disclose your personal data outside of our Venalicium Group Ltd. This does not apply where you wish to transfer your personal data to another data controller and you have given us your explicit consent to this transaction, where we are required to do so by law or may act in the manner set out above on the basis of our legitimate interest.
Personal data controller
The data controller is the company to which the personal data is provided and which determines the purpose and means of processing the personal data on its own behalf.
The controller of your personal data is the company:
Venalicium Group Ltd.
Doležalova 15C,
821 04 Bratislava
Zapísaná v registri Okresného Mestského súdu Bratislava III, Oddiel Sro, Vložka číslo 167249/B
IČO: 52004805
DIČ: 2120864152
IČ DPH: SK2120864152,
Basic concepts in the context of data protection
In the current section, we will introduce definitions of basic terms to help you better navigate the terminology used in this document.
- Personal data are data relating to an identified natural person or to an identifiable natural person who can be identified, directly or indirectly, but in particular by reference to a commonly used identifier, to another identifier such as a first name, a surname, an identification number, location data, an online identifier, or to one or more characteristics or attributes which constitute his or her physical identity, physiological identity, genetic identity, psychological identity, mental identity, economic identity, cultural identity or social identity.
- A data subject is any natural person whose personal data are processed.
- Processing of personal data means a processing operation or set of processing operations concerning personal data or sets of personal data, in particular the obtaining, recording, organisation, structuring, storage, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise, alignment or combination, restriction, erasure, whether or not by automated or non-automated means.
- A controller is anyone who, alone or jointly with others, defines the purpose and means of the processing of personal data and processes personal data on his or her own behalf.
- A processor is anyone who processes personal data on behalf of the controller.
- The responsible person is the person designated by the controller or the processor to perform the tasks pursuant to Act No. 18/2018 on the protection of personal data and on the amendment and supplementation of certain acts (hereinafter also referred to as „the Act“).
- Profiling is any form of automated processing of personal data consisting in the use of personal data to evaluate certain personal characteristics or characteristics relating to a natural person, in particular to analyse or predict the characteristics or features of the data subject relating to his or her performance at work, financial situation, health, personal preferences, interests, reliability, behaviour, location or movements.
- Cookies are small text files that are stored on your computer or mobile device (tablet or phone) when you visit a website. The files are stored in a folder in your browser and contain the name of the website from which they come, their validity and some content (mostly numbers and letters).
- The purpose of the processing of personal data is the basis on which we process your personal data.
- Legitimate interest is the interest of the controller or other entity for which the personal data is processed. The legitimate interest overrides the interest of the data subject.
- The recipient is anyone to whom the personal data is disclosed, regardless of whether they are a third party. A public authority which processes personal data on the basis of a special regulation or an international treaty to which the Slovak Republic is bound, in accordance with the rules on the protection of personal data applicable to the purpose for which the personal data are processed, shall not be considered a recipient.
We process the following categories of personal data
We only process personal data that is necessary for the proper provision of our services to our clients. We carefully protect the personal data we process and comply with all legal obligations and established procedures when processing it. In order to improve the quality of the services we provide, we collect personal data about our clients and potential clients who have given us their explicit consent to approach them with our services.In particular, we process the categories of personal data listed below:
Identification data. We process personal data that are necessary for the purpose of concluding contracts, such as the business name of the organisation, the name and surname of the statutory body or other contact person, job title, the organisation’s registered office, registration number, VAT number and other relevant data.
Contact details. We also process your contact data, including telephone numbers and e-mail addresses of the data subjects.
Services provided. We process data that includes information about what services we provide to you. Based on this information, we are then able to recommend suitable and tailored products and services to you.
Customer Service. In order to improve our customer support, we also record information about our interactions with you.
Transaction Data. We process personal data related to payment transactions for products and services provided.
A third country is a country that is not a member state.
An international organization is an organization and its subordinate entities governed by public international law, or any other entity established by or pursuant to an agreement between two or more countries.
We process personal data for the following purposes
We process your personal data on the following two legal bases:
Personal data for which we do not need your consent to process.
Personal data for which we need your consent to process.
Processing of personal data on the basis of a contract:
We process your personal data for the purpose of entering into contracts in which you act as the customer of the services provided and our companies act as the supplier. In these situations, the processing of personal data is carried out to the extent necessary for the conclusion and performance of the respective contracts and the obligations arising therefrom. The provision of your personal data for the purpose in question is voluntary, Without this data, however, it is not possible to proceed to the conclusion of the relevant contracts and the proper performance of mutual obligations.
Processing of personal data on the basis of legitimate interests:
We process your personal data on the basis of our legitimate interests (legitimate purposes). Our legitimate interest is to inform you about new products and services from the in-house workshops of both of our companies that may be of interest to you. Another of our legitimate interests is to process your personal data in order to pursue any legal claims made by us.
Processing of personal data for statistical purposes
As part of the continuous improvement of the services we provide, we also process your personal data after the end of our mutual cooperation for statistical purposes. By default, we process this personal data in an anonymised form.
Processing of personal data for marketing purposes
We also process your personal data for marketing purposes. In any such case, we ask for your consent to process your personal data for this purpose. Marketing purposes include, in particular, offers of new Venalicium products and services, which we send to you electronically, on the basis of your consent, by means of e-mail messages or newsletters containing various marketing information, articles, blogs and other information about the activities of our companies.
Consent to the processing of personal data
Consent to the processing of personal data is given voluntarily. It must be given seriously and freely, specific, informed and in the form of a statement or unambiguous act by which you, as the data subject, consent to the processing of your personal data for the purpose in question.
You may withdraw your consent at any time by writing to:
Venalicium Group s.r.o.
Doležalova 15C,
821 04 Bratislava
DIČ: 2120864152
IČ DPH: SK2120864152
Používanie cookies
Use of cookies
We only ever use cookies with your consent. If you do not consent to the use of cookies, you can simply activate the Private Browsing function before each visit to the website, however, you may find that some parts of the website will not be displayed, the browsing experience will be more difficult and you will not be shown content that is relevant and appropriate to your needs and preferences.
Withdrawal of consent to the processing of personal data
You may withdraw your consent to the processing of your personal data for marketing purposes at any time. If you decide that you no longer wish to receive information about news from our corporate kitchen, we are very sorry, but we fully respect your decision.
Instructions on the content of the withdrawal of consent to the processing of personal data for marketing purposes should include the following information:
Identification of the person withdrawing consent, including his/her first name, last name as well as e-mail contact,
a clear and comprehensible statement that you no longer wish to have your personal data processed for marketing purposes in the future,
in the revocation, you can indicate that the consent to the processing of your personal data granted for marketing is for any marketing purposes in general, or you can specify the specific marketing purposes to which the revocation relates (sending of newsletters, etc.).
Archiving of personal data
As a standard, we retain your personal data for the duration of your contract, to the extent necessary to enable us to properly provide you with our services and to fulfil our contractual obligations. After the respective contractual relationship has been terminated and all contractual obligations have been fulfilled, we retain your personal data for the necessary period of time, which is 10 years in accordance with the relevant legislation (Act No. 431/2002 Coll. on Accounting, as amended, and Act No. 40/1964 Coll. on the Civil Code, as amended).
If you have entered into a contractual relationship with our company Venalicium Group s.r.o. and you have given us your consent to process your personal data for marketing purposes, we consider this consent to be valid for the entire duration of the contractual relationship or until you withdraw it and subsequently for five years after the termination of the respective contractual relationship.
If you have not entered into a contractual relationship with our company Venalicium Group s.r.o. and you have given us consent to process your personal data for marketing purposes, we will consider this consent to be valid for a period of five years from the date of the consent or until such time as you revoke it.
Sources of obtaining personal data
We obtain your personal data from the following sources:
voluntarily and directly from you when you enter into a specific contract and, where necessary, during the term of that contract,
your voluntary consent to the processing of your personal data for marketing purposes,
from other entities to which you have given your consent to the processing of your personal data, subject to compliance with the relevant legal procedures.
Persons with access to personal data
Your personal data may be accessed by the controller, its employees, the responsible person, the processor on the basis of a written contract concluded with the controller. All authorised entities shall properly protect and take care of the security of your personal data and shall act in accordance with the law when processing your personal data. Each of these entities maintains a duty of confidentiality when processing your personal data.
Profiling / automated processing of personal data
We would like to inform you that our companies do not use profiling or automated processing of personal data of data subjects.
Rights of data subjects in the processing of personal data
The protection of your personal data against any misuse is our priority and our standard. The new data protection rules bring enhanced rights for the data subject. You have the following rights in relation to the protection of your personal data:
- the right to be informed whether or not your personal data is being processed,
- the right of access to information about the purposes for which your personal data are processed,
- the right of access to information about the different categories of personal data processed,
- the right to information on the retention period of the personal data processed,
- information rights – information about your rights,
- the right to lodge a complaint with the Data Protection Authority,
- the right to be informed about the sources of your personal data,
- the right to be informed that profiling is taking place,
- the right to information and safeguards on transfers of personal data to third countries or international organisations,
- the right to be provided with copies of the data processed
- the right to rectification of inaccurate and incomplete personal data,
- the right to erasure (right to be forgotten), which means that you can request the erasure of your personal data. Each request is considered individually, taking into account the fulfilment of all conditions. In each case, we also assess its compatibility with the legitimate interests of our companies,
- the right to restrict the processing of your personal data to the most necessary lawful grounds,
- the right to the portability of your personal data in an appropriate format, provided that we are not prevented from doing so by any legal grounds or other unreasonable obstacles,
- the right to object to automated and individual decision-making,
- the right to lodge a complaint or lodge a complaint with the Office for Personal Data Protection at ul. Hraničná 12, 820 07 Bratislava, telephone: +421/3231 3220 or at the attached link: https://dataprotection.gov.sk/uoou/, which acts as a supervisory authority in the field of personal data protection,
You can exercise your rights in relation to the protection of your personal data by contacting Trenchtown Ltd. at the following e-mail addresses: venaliciumsk@gmail.com and kudlej@venalicium.agency or by writing to the following correspondence addresses:
Venalicium Group Ltd.
Doležalova 15C,
821 04 Bratislava
Registered in the Register of the District Municipal Court Bratislava III, Section Sro, File No. 167249/B
ID No.: 52004805
VAT NUMBER: 2120864152
VAT NUMBER: SK2120864152
Time limit for processing and fees
We will investigate all your communications, enquiries, suggestions and complaints free of charge. Should they be unjustified, unreasonable or repetitive, Venalicium Group s.r.o. reserves the right to charge a fee corresponding to the complexity of the respective administrative action. We will deal with your submissions as soon as possible and will provide you with a reply within one month of receipt at the latest. In the case of more complex operations, this period may be extended to two months. We will always inform you of the need to extend the deadline.
Data protection legislation:
Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation),
Charter of Fundamental Rights of the European Union,
Act No. 18/2018 Coll. on the protection of personal data and amending certain acts,
the Constitution of the Slovak Republic